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Clerical Support Assistant
Overview
As part of a team, the CSA’s provide general clerical support to Crime, Patrol and Support services, ensuring accuracy, timeliness and effective prioritization. While each is responsible for duties under general operations, several desks have specific duties and responsibilities.
Qualifications
Candidates successful in this competition will have demonstrated:
• Grade 12, G.E.D., or Mature High School Diploma (mandatory).
• Post-secondary certification in office or business administration or related field (preferred).
• Must attain and maintain certification in PROS, ACIIS, CPIC, MVB, and other police related training as required.
• One (1) years’ experience in an office environment, or sufficient experience/training to have demonstrated competence in related tasks.
• Dictaphone experience would be an asset.
• Keyboarding speed of 50 wpm (Competition process will include testing for keyboarding)
• Proficient use of all unit equipment, including Dictaphone, computer equipment, operating systems, word processing and database software.
• Demonstrated initiative to independently plan, organize, and prioritize workload taking into consideration conflicting deadlines and multiple unrelated projects.
• Demonstrated high proficiency in oral and written communication skills including spelling, grammar, and punctuation.