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Membership, Sales & Experience Staff, Front Desk

Overview

JOIN THE YMCA-YWCA OF WINNIPEG!

Membership, Sales & Experience Team Member, Front Desk
Full Time, Term Position (6 Months)
South Branch, 5 Fermor Ave – 2:30 to 11:00 pm. shift

Are you passionate about delivering an exceptional customer service experience? Do you want to join a dynamic environment? At the Y, we strive to serve all members of the community. Our members’ growth in mind, body and spirit is at the heart of our membership, programs and services.

Why work at the Y?
• Great people and a great work environment!
• Complimentary Y individual membership
• Many opportunities for growth and advancement
• Super rewarding job, helping members have a remarkable experience

Qualifications

Are you the right fit?
• Maintain a focus on relationship building and member involvement
• Conduct both in-bound and out-bound calls
• Deliver a variety of activities including member tours, orientations and member onboarding
• Provide courteous and efficient front desk customer service
• Perform financial responsibilities such as cash handling
• Accurately process membership data information such as registration and payments
• Able to work a variety of shifts including days, evenings, weekends and holidays as needed at various locations throughout Winnipeg

What else do you need?
• 6-12 months’ experience in a customer service or sales role
• Emergency First Aid (can provide in house)
• Excellent customer service, communication, problem solving and interpersonal skills
• Strong computer skills, accurate data entry skills and great attention to detail
• Fully immunized against COVID-19 or valid exemption

The YMCA-YWCA of Winnipeg is committed to providing a safe environment for children and vulnerable individuals. All applicants will be thoroughly screened through a review process including Police Record Checks with Vulnerable Sector Search and Child Abuse Registry Checks. We thank you for your interest; however, only candidates selected for an interview will be contacted.

If you are hired, prior to your start date and as a condition of your employment, you will be required to provide proof that you are fully immunized against COVID-19 or have a valid exemption.

Contact

Submit your cover letter and resume by May 2, 2022 to: joanne.simmons@ymanitoba.ca

Job Details

Application End Date
Job Category
Administrative
Area of Interest
Human Services
Employment Type
Full-Time Term
Job Location
South Branch, 5 Fermor Ave, Winnipeg MB
Salary
To be provided