IT Support Technician

The Helptek Support Technician will assist in a number of areas within the business including, but not limited to, sales, repairs, warehousing, and e-commerce.

Assists in doing troubleshooting and repairs of computers, phones, tablets and other IT related equipment.   May also provide support to users of this equipment in the way of sales, installations or repair.  In addition, may assist with e-commerce related work, web design, and social media.  In the warehouse, the Technology Assistant would be expected to assist with stripping down machines for parts, cataloging, and other inventory management jobs. 

The Technology Assistant is required to interact with customers, and does so promptly, responding to all requests in a calm, courteous and efficient manner.  He/she demonstrates a good knowledge of and provides information to customers about products when asked. 

Duties are performed primarily at the Helptek store,  but occasionally travel may be required to jobsites in Brandon and the surrounding Westman Area.

Due to the diverse nature of this position, training will be provided as necessary.  We seek only a motivated, technologically capable individual.