Call Center, Inside Sales Representative, AAA

Accelerate your professional growth and development through career mobility.

AAA Alarm Systems Ltd., a Bell MTS Company, combines innovative technology with exceptional service to deliver advanced security and automation to residential and small business customers.

Position: Inside Sales Representative

Location: 180 Nature Park Way, Winnipeg

Job status: Regular Full-time

Hours of Work: Monday to Friday between 8AM - 6PM (40 hours per week)

The Inside Sales Representative reports to the Senior Sales Manager and is responsible for maximizing sales opportunities by answering inbound sales related calls, conducting outbound calls to potential and existing customers and by providing an outstanding customer experience. If you are motivated by excellence, a team player, and demonstrate characteristics of being, open, accountable, helpful and dedicated, we would like to meet you.

Duties and Responsibilities:

Including (but not restricted to):

Answer inbound customer calls, covering a full range of Bell MTS Smart Home products and services including obtaining all information necessary for resolution of transaction
Achieve sales targets by effectively communicating benefits of products and services to customers
Be knowledgeable of all Smart Home marketing initiatives and effectively communicate marketing campaigns and promotions to customers
Utilize all available resources to reach out to prospects and turn those prospects into customers
Sales through Customer Service
Order entry using Bell MTS Smart Home sales and CRM tools
All other duties as assigned

Qualifications:

Proven work experience as a sales representative
Must be able to conduct themselves in a professional manner
Must possess outstanding interpersonal skills and a commitment to providing a positive customer experience
Ability to work independently, highly motivated and target driven
Above average computer skills with experience in a Windows Environment
Excellent verbal and written communication skills
Knowledge of alarm system operation would be beneficial but is not essential
Over the telephone sales experience considered an asset

Adequate knowledge of French is required for positions in Quebec.