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Inside Claims Representative I
Overview
The Inside Claims Representative I contributes to Wawanesa’s goal of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of small to moderate auto and/or property claims by means of telephone and written correspondence.
This is a summer student position with an anticipated start date of April 24, 2023, and anticipated end date of September 1, 2023.
Job Responsibilities
Provide exceptional customer service
Interpret policy wordings, determine policy coverage and ensure appropriate reservin
Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
Negotiate with insureds
Coordinate services with vendors and service providers
Adjust claims from inception to completion in a proactive manner
Maintain accurate records based on company standards and policies within the claims system
Work in partnership with other claims staff in both an individual and team-orientated capacity
Negotiate and convent claim settlements within authority limits
Maintain accurate records based on company standards and policies within the claims systems
Demonstrate strong organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner
Perform other duties as assigned
Qualifications
Enrollment in University/College program
Excellent customer service skills including empathy and concern for our customers
Excellent communication skills, both written and oral
Excellent investigative and analytical skills
Strong problem solving and critical thinking skills. Ability to draw valid conclusions and effectively communicate them.
Strong teamwork skills with the ability to collaborate with others
Proficient in time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Detail oriented with a critical degree of accuracy regarding data entry
Experience utilizing computer technology such as Microsoft suite, web-enabled applications, and database software
Excellent negotiation skills
Farm experience or knowledge considered an asset
Contact
Please apply through the link: https://jobs.wawanesa.com/job-invite/5912/