Student Support Administrator

Brandon Flight Centre is a fun, vibrant and community focused workplace looking for the newest member of our team. This role provides administrative support to our growing flight school and would assist in the general administration for the student body. If you have a warm welcoming personality, a can do attitude and are driven to see the success of the team, we want to see you!

Job Duties included but not limited to:
Student support
• Provide flight following for all club aircraft to ensure student and renter safety,
• Initiate emergency response practices for all overdue aircraft.
• Assist with effective resource scheduling of aircraft or other resources to maximize profitability.
• Communicate any schedule or policy changes to the student body or renters
• Audit and correct Journey logbook entries daily
• Update hour tracking and assist in maintenance planning with AMO daily.
• Assist new, current, and future students with requests for information or resources or refer to Program coordinator for additional resources.
• Respond to requests for information from prospective students/ parents regarding course offerings.
• Assist with student onboarding and ongoing student file management.
• Assist with relocation services or shuttle services for students as requested.
• Assist with month end hours tracking for aircraft and instructors.
• May be requested to provide fuel or aircraft movement support as needed and when properly trained.

Administrative Support
• Maintain a warm professional image and demeanor with all employees, management, members, and visitors always.
• Provide support to Office Administrator by answering and redirecting phone and email inquiries.
• Prepare outgoing mail and arrange for drop off to mailbox or post office as required.
• Keep office equipment in good working condition and note any required supplies to supervisor as necessary.
• Draft, review, and editing correspondence as assigned.
• Maintain a high level of confidentiality and protection of personal data or school resources.

Event Planning/ Social Media Marketing
• Creation of the flight school update for the newsletter
• Assist Social Media Manager and Program coordinator with marketing of BFC’s flight school through approved social media or other means.
• Assist in website updates and maintain the student success webpage.
• Assist in the generation of marketing material for publication.
• Assisting in event planning and execution
• Provide or coordinate concierge service (hotels, restaurant reservations, car rentals) for guests or volunteers