Client Services Worker

Job Duties/Competencies:
• Complete intake application process with clients, assessing client need by completing a needs determination interview to identify their reason for seeking assistance, gathering relevant client information and verifying client eligibility;
• Provide referrals for clients to other departmental staff for more in-depth discussions of employment and training needs;
• Assist clients with job search skills by assisting with preparation of resumes and cover letters, job search strategies, and preparing for job interviews;
• Research and access labour market information and job postings utilizing the Internet, local newspapers and other professional publications;
• Promotes MET programs and services, communicates policies, procedures and guidelines to clients and the general public;
Skills and Qualifications:
• Candidates must have an Administrative or Clerical related post-secondary certificate or diploma or equivalent combination of education and experience;
• Minimum of 2 years’ experience in administrative support services;
• Experience using database systems;
• Experience taking accurate meeting minutes and meeting notes;
• Experience establishing and maintaining good working relationships with a diverse array of partners, clients, and co-workers;
• Experience working for a not-for-profit organization and Indigenous community is an asset;
• Knowledge of Métis culture, MMF programs and services is a definite asset; and,
• Ability to travel, valid Manitoba Driver’s license with access to a reliable vehicle.