Overview
True North Sports + Entertainment is looking for a Culinary Administrator to join our team at Canada Life Centre.
The Catering Administrator will be working with the Catering team to support the day-to-day operation of the catering department for TN Hospitality at Canada Life Centre and Burton Cummings Theatre.
What to be excited for in this role:
Ensure employees and supervisors comply with all company policies and procedures.
Support training and ongoing support for all employees in catering areas.
Uphold open communication with the premium team.
Assist the Catering Manager in creating orders and communicating with members prior to the event to ensure all needs are met.
Build relationships with members to exceed service expectations and meet the needs for all catering events.
Ensure leaders are informed of issues that arise, and support resolutions.
Support Catering Manager in ensuring accurate billing and closing invoices in a timely manner.
Oversee proper inventory control, cleanliness, equipment operation, and safety.
Other duties as assigned.
Qualifications
What we need from you:
Ability to organize and maintain resources, including documents, files, and project materials.
Proficiency with Microsoft Office and be adept at learning and adapting to new technologies and software as required.
Experience in the Hospitality industry, as an asset.
Degree in Hospitality Management, Business Administration or related field, an asset.
Understanding of food safety and liquor standards, along with relevant certifications.
Exceptional communication skills, both verbal and written, with proven ability to communicate with all patrons, customers and colleagues.
Strong interpersonal and customer relationship skills.
Ability to effectively and efficiently solve customer concerns with the utmost professionalism.
Ability to keep calm under pressure and in a fast-paced environment.
The highest level of personal and professional integrity and ethics.
Willingness and flexibility to workday-time, evenings, weekends, and holidays.
Ability to work in a team environment.
Valid Class 5 driver's license.
Current Smart Choices Certification or willingness to obtain.
Accommodations are available upon request throughout all aspects of the selection process. Candidates requiring accommodation may contact, in confidence, [email protected].