Case Coordinator

Job Duties/Competencies:

• Conduct comprehensive intake and assessments to determine client needs, strengths, and goals;
• Develop individualized housing stabilization and service plans in collaboration with clients;
• Assist clients in securing permanent housing, including conducting housing searches, landlord engagement, and advocacy;
• Provide ongoing support to clients to help maintain housing stability, including home visits, crisis intervention, and referrals;
• Support clients in accessing healthcare, mental health, addiction, employment, education, cultural, and community resources;
• Utilize harm reduction, trauma-informed care, and culturally appropriate practices;
• Monitor HIFIS use and ensure data and reporting are up to date.

Skills and Qualifications:
• Diploma or degree in Social Work, Human Services, Indigenous Studies, or related field; equivalent experience may be considered;
• Experience working with individuals experiencing homelessness, mental health issues, addictions, and/or trauma;
• Knowledge of Housing First principles and harm reduction approaches;
• Strong understanding of Indigenous cultures, traditions, and historical impacts;
• Excellent organizational, communication, and problem-solving skills;
• Proficiency in documentation, case management systems, and Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint);
• Excellent interpersonal, communication and time management skills;
• Experience working for a not-for-profit organization and Indigenous community is an asset;
• Knowledge of Housing First Programs, and MMF programs and services is a definite asset; and,
• Ability to travel, valid Manitoba Driver’s license with access to a reliable vehicle.