Office Administrator

Hensall Co-op is seeking a reliable individual to become an integral member of our team! This position is full-time, working out of the Bloom location. The Office Administrator is responsible for general office duties such as operating the phone, directing all correspondence to the appropriate personnel as needed, and providing exceptional customer service. Additionally, this position will be responsible for some Quality Assurance duties such as maintaining and monitoring quality and food manufacturing practices.

Job Duties and Responsibilities:
• Greet customers and answer incoming calls and direct them to proper location or personnel
• Collect, open, sort and distribute all incoming company mail and prepare all outgoing mail including external courier packages to be sent
• Understand and operate Thede Ward for data entry
• Sample and grade all incoming, outgoing and packaged product and record data
• Assist the HACCP Coordinator to oversee HACCP program ensuring plans and procedures are established, implemented and maintained
• Ensure that all necessary quality records are correct and up to date
• Maintain food manufacturing standards and procedures at the Bloom location
• Understand and follow all Hensall Co-op Health, Safety, and Environmental policies and procedures
• All other duties as assigned

Job Requirements:
• Excellent verbal and written communication skills
• Knowledge of office/administrative procedures
• Attention to detail and a high degree of accuracy
• Effective organizational and superior customer service skills
• High level computer skills, including MS Word and Excel