Overview

Assiniboine partners with Robertson College to deliver its E-Commerce Professional certificate program.

The E-Commerce Professional program will equip learners with an understanding of e-commerce and the significance and impact that buying and selling over the Internet has on today’s economy and society. Over the course of the program, learners will develop the skills and knowledge needed to conduct business online.

Learners will develop a foundation of knowledge in business operations, online sales strategies and be ready to use various platforms to conduct digital sales and generate conversions on a website. A variety of web and social media tools including Google Analytics, Tag Manager, Data Studio, Search Console, Trends as well as Facebook, YouTube, Twitter and Instagram for Business will be examined.

The program will also include an examination of popular e-commerce platforms such as Shopify, Infusionsoft, WooCommerce, PayPal, WePay and Stripe to ensure graduates can hit the ground running upon graduation.

This program includes a 3-week practicum.

For more information about the program and to apply, please contact Robertson College. 

More Info

In partnership with:

Robertson College Logo

 

Admissions

For details on admission requirements and how to apply, please refer to Robertson College’s website.

Careers & Connections

Graduates may find employment in businesses of all sizes, across a variety of sectors in roles such as:

  • E-Commerce Specialist
  • Customer/Client Support Agent
  • Support Advisor
  • E-Commerce Store Manager
  • E-Commerce Operations Specialist
  • Customer Support Team Leader/Lead
  • Site Merchandiser or eCommerce Merchandise Manager
  • Technical Support Specialist
  • E-Commerce Partnership Manager
  • E-Commerce Account Manager
  • E-Commerce Coordinator
  • Entrepreneur / Business Owner
  • E-Commerce Marketing Assistant
  • Merchant Support
  • Support Advisor
  • Marketing Coordinator
  • Customer Success Manager

For more information on careers and connections, please refer to Robertson College’s website.

Courses & Costs

For information on costs, please refer to Robertson College’s website.

Courses
Title Credits/CEUs Elective Distance PLAR
Business Communications (COMM-0417)

This course teaches students the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.

4.5 credit(s) No No No
Business Operations (BUSN-0216)

Prerequisite: BUSN-0220 Introduction to E-Commerce
This course introduces students to business operation concepts related to e-commerce. Students will become familiar with the use of Customer Relationship Management (CRM) systems and how they are used to support e-commerce. Students will also develop an understanding of electronic transactions, shopping cart and product delivery, supply chain management, and security strategies. Students will also learn about e-commerce platforms such as Shopify, Infusionsoft, WooCommerce, PayPal, WePay, and Stripe.

9 credit(s) No No No
Career Preparation (PEDV-0373)

n this course, students will be introduced to strategies for a successful job search, interview and career management.

3 credit(s) No No No
Customer Relations Management (BUSN-0217)

Prerequisite: BUSN-0220 Introducation to E-Commerce
This course provides a foundation for customer service, and focuses on building life-long customer relationships through the development of positive customer care approaches specific to e-commerce.

3 credit(s) No No No
Digital Analytics (BUSN-0218)

Prerequisite: BUSN-0220 Introducation to E-Commerce
This course introduces students to the data acquisition and marketing analytics used in e-commerce. Students will learn to gather and analyze data using a variety of web and social media tools such as Google Analytics, Tag Manager, Data Studio, Search Console, Trends, Facebook, YouTube and Twitter and Instagram Business. Students will develop the capacity to use data acquisition and marketing analytics to inform business planning.

4.5 credit(s) No No No
E-Commerce Trends/Disruptions (BUSN-0219)

Prerequisite: BUSN-0220 Introducation to E-Commerce
In this course, students will explore trends and disruptions in the e-commerce industry and have an opportunity to research and present on one trend or innovative practice of their choice to further explore an area of interest.

1.5 credit(s) No No No
E-Marketing (MKTG-0072)

Prerequisite: MKTG-0073 Marketing Strategies
This course introduces students to the fundamentals of marketing as it applies to e-commerce. In this course, students will develop an understanding of marketing theory, market research, entrepreneurship, marking process and techniques, and market planning. Students will be introduced to strategy development, entrepreneurship and personal business planning. This course introduces students to the importance of effective marketing and entrepreneurship skills.

4.5 credit(s) No No No
Internet Law and Legislation (LAWG-0097)

Prerequisite: BUSN-0220 Introduction to E-Commerce
In this course, students will learn about internet laws and legislation pertaining to e-business. They will explore fair dealings, intellectual property rights and Copyright and discuss the role and role of patents, trademarks and domain names. This course will also touch on cyber crime as related to online sales and marketing.

1.5 credit(s) No No No
Introduction to E-Commerce (BUSN-0220)

This course introduces students to the field of e-commerce and provides students with the opportunity to understand the significance and impact of e-commerce on the economy and society. Students will be introduced to the history of e-commerce, relevant e-commerce models, standards of practice, legislation and regulatory guidelines. Students will explore emerging issues and trends within the discipline.

4.5 credit(s) No No No
Marketing Strategies (MKTG-0073)

Prerequisite: BUSN-0220 Introduction to E-Commerce
This course introduces students to the scope of e-commerce marketing strategies. Marketing strategies such as email marketing, social media, blogging, video marketing, storytelling, and developing campaigns will be explored. Students will be given the opportunity to develop hands-on skills in each of these areas.

6 credit(s) No No No
Practicum - ECMRC (PRAC-0327)

Prerequisites: COMM-0417 Business Communications; BUSN-0216 Business Operations; PEDV-0373 Career Preparation; BUSN-0217 Customer Relations Management; BUSN-0218 Digital Analytics; MKTG-0072 E-Marketing; LAWG-0097 Internet Law and Legislation; BUSN-0220 Introduction to E-Commerce; MKTG-0073 Marketing Strategies; BUSN-0212 Project Management, BUSN-0221Remote Work Essentials; COMP-0631 Search Engine Optimization; BUSN-0219 E-Commerce Trends/Disruptions; COMP-0632 User Experience Design; COMP-0633 Website Development
In this program, students will complete 120 practicum hours. This will provide students with an integrated work and learning experience.

1 credit(s) No No No
Project Management (BUSN-0212)

Prerequisites: BUSN-0207 Admin Office Procedures; COMM-0417 Business Communications; PEDV-0373 Career Preparation; PEDV-0374 Customer Service; COMP-0629 Keyboarding; COMP-0630 Microsoft Office Applications; HRMG-0120 Intro to Human Resources
This course aims at preparing students with the knowledge and tools to manage and execute projects efficiently and successfully.

6 credit(s) No No No
Remote Work Essentials (BUSN-0221)

Prerequisite: BUSN-0220 Introduction to E-Commerce
In this course, you will learn strategies for working remotely and leading a remote team. You will discuss how to participate in and facilitate remote meetings, while exploring tools and technology to stay connected and productive. In addition, you will connect with other parents who are working remotely and share challenges and tips for working from home with children. This course will also touch on strategies for maintaining mental wellness and it will explore how resilience is often born from crisis

1.5 credit(s) No No No
Search Engine Optimization (COMP-0631)

Prerequisite: BUSN-0220 Introduction to E-Commerce
This course introduces students to Search Engine Optimization (SEO) language and techniques. Students will develop a conceptual understanding of SEO principles, develop an understanding of the use of keywords, and understand how to optimize search rankings. Students will develop the capacity to use SEO analytics to inform business planning.

6 credit(s) No No No
Use Experience Design (COMP-0632)

Prerquisite: BUSN-0220 Introduction to E-Commerce
This course introduces students to effective e-commerce design principles. Students will be introduced to User Experience (UX) Design and User Interface (UI) Design and how these fields interact to develop effective and engaging user experiences. Students will develop an understanding of the principles of UX and UI, become familiar with the concept of accessibility, and develop an understanding of how to implement effective e-commerce design strategies.

3 credit(s) No No No
Website Development (COMP-0633)

Prerquisite: BUSN-0220 Introduction to E-Commerce
This course introduces students to the skills necessary to design, create and enhance Web pages for e-commerce use. Students will develop skills to create and publish Web pages that include text, hyperlinks, images, tables, frames, forms, sound and video. Students will develop basic HTML and CSS skills. Students will be given the opportunity to apply their learning by developing their own e-commerce website with a linked mobile platform. Students will be introduced to programming languages such as Javascript and Python.

6 credit(s) No No No

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