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911 Operator-Dispatcher
Overview
If you are looking for a challenging and fulfilling career, the City of Brandon is the place for you. 911 Operator- Dispatchers receive emergency and non-emergency calls for Police, Fire, and Ambulance from the public; contact the appropriate responding agency; and provide Fire Dispatch and Police dispatch/call answering as required. Successful applicants will be provided with classroom and on-the-job training. After successful completion of training the employment status will be that of a temporary employee. Shift availability may vary from casual and part-time to full-time. Join our team and help contribute to serving and building our community.
Qualifications
Candidates successful in this competition will have demonstrated:
• Grade 12/G.E.D or Mature High School Diploma
• Ability to keyboard a minimum of 40 wpm
• Meeting hearing and vision standards
• Satisfactory results from a criminal background investigation
• Excellent communication skills, including the ability to articulate concepts, verbally and in writing, in clear, concise, and accurate language
• Ability to speak fluent English
• Strong interpersonal skills, able to build relationships with a wide variety of individuals and organizations
• Demonstrated information gathering skills used to find and identify essential information
• Practical knowledge of exceptional customer service practices
• Ability to perform clerical and administrative work for the Centre