Administrative Support/ Case Aide

Reporting to the Unit Supervisor the Administrative Support/Case Aide is responsible for facilitating case-related activities (on behalf of their unit) when working with families and children in the field of child protection and must follow all guidelines related to clients’ safety and privacy. The duties would include, but not limited to assist with case management administration, provide administrative support to case workers/Unit, including developing strong relationships with clients, acting as a liaison for Agency and clients, preparing reports, check progress and reports about cases, conducting interviews, assisting with compiling case particulars for Court, ensuring accurate and timely documentation, assist with developing long/short term case plans, developing/facilitating workshops, community education and networking with collateral resources/services.