Client Services Administrator

Canadian Base Operators’ Southport team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. As a proud partner of Kelowna Aerospace Defence Programs, we deliver numerous support services tailored to our client, the Royal Canadian Air Force (RCAF).

The Client Services Administrator (CSA) position is a full-time permanent role located in Southport, MB and reports directly to the Client Services Supervisor. Their primary focus is to provide direct administrative and office support to all staff and students. Duties and responsibilities include but are not limited to:
• Receive and screen all inbound telephone calls, emails and visitors in a positive and professional manner
• Refer and redirect calls, emails or visitors as required
• Maintain confidentiality of staff and student information
• Review and complete reports, letters and minutes for formatting, grammar and spelling
• Plan, prepare and present information to incoming courses
• Receive incoming packages, letters, etc. and distribute them
• Process claims and book travel arrangements
• Coordinate and track boxed lunch services
• Prepare and submit reports and bookings in hotel software
• Order and maintain stock of office supplies
• Provide back-up for other CSA personnel
• Troubleshoot and/or escalate office administration issues
• Maintain updated records and files
• Participate in the prevention of accidents and promote a safe working environment