Overview
Our Client, Manitoba Public Insurance (MPI), prides itself as one of the best and most inclusive places in Manitoba to work and pursue a career, where their people deliver knowledgeable and caring services in new and innovative ways. On behalf of our client, we are currently recruiting for a Manager, Product Development.
Reporting directly to the Director, Product & Pricing, the Manager, Product Development is responsible for identifying, analyzing, and creating new automobile insurance products (coverages, policies, programs, processes, and services) and enhancing existing products (Compulsory Insurance, Autopac Extension, and the Driver Safety Rating). The Manager is also responsible for assisting Product Management in the ongoing review, maintenance, and evaluation MPI’s insurance products and the administration of MPI’s specialty programs.
The Manager, Product Development works with internal and external stakeholders to plan and update legislation and regulations, under the MPIC Act and other Acts for which the Corporation is responsible and accountable, in support of new and amended products.
KEY RESPONSIBILITIES
New Product and Program Development and Enhancements:
• Evaluates strategic opportunities, ideas, and proposals related to the ongoing enhancement of MPI insurance products and new special programs
• Leads discussion and subsequent preparation of briefing notes and/or presentations for review by the Product and
Policy Working Committee and/or Executive Committee
o Presents information to various audiences as required
o Oversees research, analysis, and internal and external consultation activities
o Prepares Board submissions, briefing notes, and other formal document deliverables
• Prepares and collaborates on Cabinet submissions as required
• Consults with the Legislation Management team and Legal department regarding any product changes and related legislation developments and amendments
• Develops business cases and manages pilot programs and projects to evaluate proposed amendments or new MPI insurance products
• Oversees amended and new product implementation including development of product transition plans
Product and Program Management:
• Supports the direction and oversight to activities that supports existing MPI insurance products
• Supports in providing oversight to the ongoing operational review, benchmarking, monitoring and evaluation of existing MPI insurance products
• Assists in drafting new legislation and updates existing regulation for products delivered under MPI’s authority
• Participates in drafting business cases to evaluate possible changes to existing products and programs
• Evaluates existing policy and business documents, and systems specifications to identify the business rules that affect legislation
• Reviews existing legislation to identify any regulations that require amendments
• Provides subject matter expertise and respond to complex inquiries
• Maintains rate stability for Basic Autopac
• Manages the profitability of Autopac Extension products, making recommendations to Executive for changes to coverages, pricing or underwriting/accessibility criteria as necessary to ensure optimum levels of customer satisfaction
• Contributes to the managing of the ongoing operational review, monitoring and evaluating of existing MPI insurance products
• Provides inputs to the monitoring and assessing of existing compulsory products against a range of criteria, including key performance indicators (KPIs) and benchmarks
• Participates in establishing a regular review cycle and schedule of MPI products
• Develops, reports and assesses KPIs using corporate data analytics infrastructure
Leadership:
• Leads, inspires, mentors, develops, and guides a team of professionals
• Responsible for the management of the departmental budget, participation in planning, budgeting for special projects, improvement initiatives, and long term human resources planning
• Responsible for workload planning, hiring, performance management and development planning of staff. Ensures technical expertise of the unit is maintained
• Develops succession plans that may include cross training and development opportunities
• Responsible for reviewing team processes and practices to ensure efficiency and ongoing improvement. Ensures activities comply with Corporate Directives, policies and procedures
• Participates in the development of the division by updating and prioritizing the strategic and operational directional plans
• Participates on internal and external committees and working groups as required
• Participates in development and monitoring of departmental KPIs
• Allocates use of available resources
Qualifications
EDUCATION, EXPERIENCE AND QUALIFICATIONS
Education:
• Bachelor’s Degree in Commerce or in a related field
• Project Management Professional (PMP) designation is an asset
Experience:
• Minimum of seven years of experience in product development, assessment and analytics
• Minimum of three years in a leadership role
• Experience in an insurance environment or regulatory environment is an asset
Knowledge and Skills:
• Ability to interpret legislation
• Excellent written and oral communication skills, including the ability to deliver formal presentations
• Knowledge of project management methodologies
• Ability to plan and manage multiple complex initiatives
• In-depth knowledge of business computer applications for documenting financial and cost benefit analysis
• In-depth knowledge of databases and data warehouses, and data mining and extraction
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Contact
If you are an innovative and creative leader and are interested in learning more about this exciting opportunity, please forward your resume to applicants@mnp.ca or call Kamalita Ketler at 204.336.6107