Overview
This position is responsible for handling enquiries, directing customers to the appropriate department and providing support services to Emergency Communication and the Finance department. The incumbent is part of a strategic team working to ensure excellent customer service is provided to both internal and external customers.
Qualifications
Mandatory Qualifications & Experience
• Grade 12, G.E.D., or Mature High School Diploma
Preferred Qualifications & Experience
• Post secondary Office or Business Administration education;
• Minimum of three (3) years of office experience or equivalent combination of education and experience to demonstrate ability to perform duties;
• Computer experience;
• Demonstrates competence and accuracy when performing arithmetical calculations and cash transactions;
• Sufficient customer services experience to have demonstrated competence in related tasks.