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General Receivables/Customer Service Clerk - Administrative Level 3

Overview

This position is the first point of contact for all City Hall customers. This position is responsible for performing basic accounting work involving general receivables, receiving and recording payments for all City services, and providing excellent customer service to both internal and external customers. This position is part of a team and is responsible for performing other clerical functions within the department when required.
The Finance Department endorses the Lean philosophy and requires all positions to incorporate and promote the process within their functions and duties.

Qualifications

MANDATORY QUALIFICATIONS & EXPERIENCE:
• Grade 12, G.E.D., or Mature High School Diploma.

PREFERRED QUALIFICATIONS & EXPERIENCE:
• Course work including keyboarding, word processing and Excel;
• Sufficient office and customer services experience to demonstrate the ability to effectively deal with the general public and to perform the duties of the position competently.

Job Details