Overview
Reporting to the Human Resources Manager, the Administrative Assistant (Front Desk) provides full administrative and associated clerical support in a highly efficient, accurate and confidential manner to the Human Resources Department. This position communicates with various internal and external customers such as managers, superintendents, supervisors, employees, government agencies, the public and 3rd party service providers.
Responsibilities
The research, format development, updating and maintaining reports, ensuring accountability for the accuracy and recommendations of information collected and content proposed;
Analyzes and evaluates all communication received and using knowledge of the Human Resources department, replies to or redirects inquiries, distributes or drafts appropriate replies, recommends follow up action and prepares supporting documentation where required;
Manages and coordinates appointments, meetings and travel arrangements;
Assists with the coordination and administration of training courses as required including registrations, organizing facilities, maintaining certification records;
Records and updates employee information in the HRIS system;
Responsible for the administration for the Length of Service, Retirement and Safety recognition programs;
Explain and interpret policies, agreements and procedures on a regular basis;
Assists with the internal and external recruitment process;
Assists with employee and community engagement activities;
Welcome and greet all visitors to the Administrative Office Building, providing a warm and professional first impression.
Direct foot traffic efficiently, ensuring visitors are guided to the appropriate departments or personnel, while maintaining a well-organized and courteous front desk environment.
Qualifications
The incumbent will possess a Grade 12 education with successful completion of an appropriate post-secondary business and or administrative program.
The successful applicant is required to be a self-starter with excellent organizations, interpersonal and time management skills;
Possess the ability to work with interruptions and reprioritize workload through reassessment of changing priorities;
Strong communication skills both verbal and written;
Exceptional attention to detail;
Proficient in Microsoft Office Programs;
Confidentiality is mandatory in this position.