Membership and Sales Representative, Front Desk

YMCA-YWCA of Winnipeg

Overview

Shifts available

Weekday evenings - hours between 3:00-11:00 p.m.(various days/standard shift 5-6 hours) &

Weekends - Sunday - hours between 10:30 a.m-8:30 p.m. (standard shift 7-8 hours)

Are you passionate about delivering an exceptional customer service experience? Do you want to join a dynamic environment? At the Y, we strive to serve all members of the community. Our members’ growth in mind, body and spirit is at the heart of our membership, programs and services.

Why work at the Y?

Great people and a great work environment!
Complimentary Y individual membership
5% employer-matching pension plan
Many opportunities for growth and advancement
Super rewarding job, helping members have a remarkable experience
Are you the right fit?

Maintain a focus on relationship building and member involvement
Conduct both in-bound and out-bound calls
Deliver a variety of activities including member tours, orientations and member onboarding
Provide courteous and efficient front desk customer service
Perform financial responsibilities such as cash handling
Accurately process membership data information such as registration and payments
Able to work a variety of shifts including days, evenings, weekends and holidays as needed at various locations throughout Winnipeg

Qualifications

What else do you need?

6-12 months’ experience in a customer service or sales role
Emergency First Aid (can provide in house)
Excellent customer service, communication, problem solving and interpersonal skills
Strong computer skills, accurate data entry skills and great attention to detail
Clear Police Record Check with Vulnerable Sector Search and Child Abuse Registry Check

Qualifications
Experience
Preferred
Experience in a customer service or sales role

Licenses & Certifications
Preferred
Emergency First Aid

Company Information

Documents Required for this Application

Resume

Job Details

Application End Date
Job Category
Student Job Board
Area of Interest
Human Services
Employment Type
Part-time, Regular
Job Location
Elmwood-Kildonan (EK) Community Hub 454 Kimberly Ave Winnipeg, MB R2K0X8