Overview
Northgate Trails Inc. requires a Trailhead Operator for the time period of May 1- September 30, 2026. This is a part time job (quiet during May and June and busy during July, August and September) that involves mostly afternoon hours.
This is a contract position reporting to the Northgate Trails Board of Directors, and the contractor acts as the primary caretaker and host of the five cabins and trailhead area. A separate maintenance crew is responsible for the 26 km of trails within the trail network.
Qualifications
The Trailhead Operator position requires a mature, friendly, high energy individual, who enjoys working outdoors and is able to travel to the Northgate Trails trailhead (located 7 km north of the city of Dauphin) several days a week. The ideal candidate will have general knowledge of the area and its' natural features and should be willing to share the area's amenities with the public. The position requires a reliable and organized individual, with a passion for customer service, an eye for detail, and a penchant for cleanliness.
ESSENTIAL RESPONSIBILITIES for the the management of the cabins and the trailhead facilities include, but are not limited to the following:
Proficient use of the online AirBnB platform for the purpose of booking cabin guests for overnight stays.
Timely responses with the online AirBnB platform for guest questions and reviews, related to the Northgate cabins and facilities.
Management of customer care by honouring a structured check in/check out process, answering guest questions, receive comments/suggestions, and distribute literature when appropriate (tourist information, animal safety, etc.)
Performance of maintenance tasks such as cleaning cabins after each stay in accordance with Hotel Health & Safety Measures, regularly cleaning of the bathrooms/showers, monitoring of the water and sewer tanks, disposing of garbage and recycling into the larger on-site bins, tidying the communal picnic area and fire pits, and ensuring there are sufficient logs in the wood piles.
Management of the vacant campsite for rent and monitoring of the parking lot for campers.
Monitor and report activities and conditions at the trailhead area which require immediate attention, and if necessary alert law enforcement or emergency personnel in appropriate situations
Maintain a working knowledge of and adherence to all risk management and safety programs and procedures
Report on general trail conditions on a weekly or as needed basis.
Report to the board on a regular basis.
Company Information
Submit your resume and cover letter by April 15, 2026 that addresses the above job responsibilities, and list any questions to [email protected]
Subject line: TRAILHEAD OPERATOR
For ACC information only: the contact person is Northgate Trails Inc. Secretary
Brenda Gregory (204) 648-4591 [email protected]