PROJECT MANAGER (BRANDON, MB)

WESTMAN COMMUNICATIONS GROUP (Westman) is seeking applications from energetic, highly motivated individuals to become part of our growing team!
Westman is an industry-leading communications provider based in Brandon MB, offering residential and commercial High-Speed Internet, Digital TV, and Phone services in communities across Manitoba. Established in 1977, as a locally owned and operated cooperative, Westman is dedicated to delivering competitive and innovative services, providing an exceptional member experience, and supporting the communities we serve.

What we have to offer:
Competitive compensation package.
Comprehensive group benefits plan (extended health; life; dental; vision; GRRSP; and health and wellness).
Various Learning and Development initiatives, and opportunities to grow within our team!
Opportunity to participate in company events and activities and enjoy our company perks!

What you’ll do:

Project Management:
Manage and provide leadership on the delivery of all programs and projects from inception to completion.
Create and manage appropriate project documentation, processes, and procedures based on industry best practices.
Oversee and evaluate the work performance of external service providers with respect to quality, timeline, cost, and completion of required tasks.
Responsible to bridge the gap between business and technology while seeing through the delivery of services to the end client.
Create and deliver regular project status update reports and project postmortems to stakeholders on a regular cadence.
Promptly identify potential problems and analyze solutions to determine corrective action before they become crises.
Demonstrate project management and coordination skills with the proven ability to handle multiple, concurrent priorities and make decisions within a rapidly changing environment.

Leadership:
Provide clear direction, instruction, and guidance to all staff and external contractors; develop and maintain third party relationships with other utilities, stakeholders, and contractors.
Provide insights in the development, implementation, and maintenance of appropriate written policies, processes, and standardized procedures to ensure efficient operations; responsible for continual process improvement both internally and with cross functional teams.
Foster a cohesive team by developing a foundation of trust.
Lead and promote positive change within the department and organization.
Manage, monitor, and evaluate employees, providing mentorship and coaching as required.
Encourage staff to provide feedback to improve efficiency and effectiveness.

Staffing:
Ensure that all team members have the necessary training to perform their job duties competently and provide the best customer service possible.
Ensure all resource requirements are in place to facilitate completion of timelines for all construction projects.
Set performance expectations and hold internal/external stakeholders to that expectation, manage the daily project work assignments.
Develop objectives for all direct reports that align with departmental and corporate objectives.

Budget/Financial:
Draft budgets based on departmental goals and objectives.
Monitor and report on budget status related to construction projects including variance analysis and projections.
Approval of all purchase orders and authorization of all invoices related to budget, in accordance with Company policy.
Actively manage the necessity for overtime.

Key Performance Measures:
Ensure all projects are managed and completed according to timelines, budget, and to meet immediate as well as long-term needs of the business and our network.
Ensure financial management and reporting on project progress to end, including change of scope and variance details.
Work to reduce costs and strive to improve processes for all construction related activities.
Continual process improvement within the operations team.

Documentation & Reporting:
Develop, measure and report on Key Performance Indicators (KPIs) have been defined to ensure the effectiveness of the teams.
Manage team members’ work activity to ensure important projects are completed on time and within budget.
Provide a weekly and quarterly reports showing progress on projects and summarize construction to appropriate stakeholders.
Maintain and deliver highlights and variance reports for any construction project related financials; track all project activity in a project management system.
Ensure an organized repository of documentation on day-to-day operations.
Ensure construction damage report information is documented and submitted through the appropriate channels for investigation/rebill.
Investigate construction related inquiries and complaints; meet with stakeholders to discuss and resolve issues as needed.
Ensure all requests, progress, activities, and documentation of procedures and breakdown of responsibilities are tracked within the appropriate electronic repository (QuickBase, NetSuite, etc.).