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Manager of Information Technology - Infrastructure and Service Desk

Overview

Reporting to the Director of Innovation, Technology & Communications, the Manager of Information Technology – Infrastructure and Service Desk assists the Director in the planning, development, coordination and implementation of the enterprise information systems to support both distributed and centralized business operations. The Manager of Information Technology – Infrastructure and Service Desk will be responsible for the day-to-day operations of the Infrastructure and Service Desk team.

Qualifications

MANDATORY EDUCATION & EXPERIENCE
- Grade 12, G.E.D., or Mature High School Diploma.
- Post secondary diploma, degree or certification from a recognized technical training institute.
- Requires a minimum of 5 years’ relevant experience in the field of information technology.

PREFERRED EDUCATION & EXPERIENCE
- Diploma or certification in Service Desk fundamentals would be an asset
- Two (2) years’ experience in a supervisory/managerial role would be an asset.
- One (1) year experience being responsible for a service desk would be an asset.

Job Details