Medical Administration

This course introduces basic accounting concepts in the context of a medical office. Students gain a general understanding of how financial information is recorded, organized, and used to support administrative tasks and decision-making.

This course improves students’ ability to navigate the college experience and environment, including student's rights, roles, and responsibilities. In this course, students reflect on their skills, attitudes, and expectations and develop learning strategies to help them to become successful, resilient, and self-directed learners. The course covers topics such as success in online learning, time management strategies, learning strategies, assessment taking strategies, academic integrity, information and digital literacy, and wellness, among others. It integrates elements of student orientation.

This introductory course develops foundational skills required for effective communication in workplace settings. Students explore key interpersonal skills required for effective customer service.

This course helps students build self-awareness to enhance communication, decision-making, and professional relationships. By understanding themselves and how others perceive them, students will improve their ability to deliver effective, empathetic customer service in diverse workplace settings.

Prerequisites: BUSN-0272 Customer Service 1, BUSN-0273 Customer Service 2
Building on prior customer service courses, this skills-based course deepens self-awareness and strengthens interpersonal skills for personal and professional success. Students will refine their interpersonal skills to support successful workplace relationships and interactions.

Prerequisites: OFAD-0034 Medical Simulation, HLTH-0157 Medical Terminology 2
This course provides students with a comprehensive understanding of electronic health systems and their integral role in modern healthcare settings. Students will explore the fundamentals of electronic health records (EHR) and electronic medical records (EMR) and gain hands on experience in industry standard medical software.

This course prepares students for entering and thriving in the workforce by developing essential employability skills. Through a combination of interactive workshops, real-world simulations and guided practice students will develop key competancies to enhance employability and career readiness.

This course introduces students to the legal and ethical principles that govern healthcare delivery. Emphasis is placed on patient rights, confidentiality, professional responsibilities, and the legal framework guiding medical practice.

Prerequisite: HLTH-0157 Medical Terminology 2
This course provides a comprehensive foundation in medical transcription, emphasizing accurate medical language, technology integration, and industry-standard documentation. Students will develop skills to prepare, edit, and format medical reports for various healthcare scenarios, while also understanding medical office responsibilities related to documentation.

This course integrates theoretical knowledge with practical application to prepare students for professional roles in medical office environments. Emphasis is placed on developing core competencies in medical office procedures and practices to ensure readiness for success in a dynamic and fast-paced healthcare settings.

The language of medicine is a specialized vocabulary used by health care practitioners. In this course students learn prefixes, suffixes, and root words to enable them to develop a medical vocabulary. The emphasis is placed on learning medical language as it relates to specific body systems, pathologies, and diagnostic testing so that the student can function effectively in medical environments. Spelling is emphasized.

Prerequisite: HLTH-0113 Medical Terminology 1
The language of medicine is a specialized vocabulary used by health care practitioners. In this course, students learn prefixes, suffixes, and root words to enable them to develop a medical vocabulary. The emphasis is placed on learning medical language as it relates to specific body systems, pathologies, and diagnostic testing so that the student can function effectively in medical environments. Spelling is emphasized.

In this introductory course, students develop foundational word processing skills using Microsoft Word to create a variety of business documents. Students will also learn keyboarding by touch technique, and work toward developing keyboarding speed and accuracy.

In this course, students will apply foundational mathematical concepts to build Excel spreadsheets that use appropriate formulas and functions for accurate data analysis and problem-solving. Students will also learn to format spreadsheets for clarity, visual appeal, and effective data interpretation.

Prerequisites: COMP-0677 Microsoft Office 1, COMP-0678 Microsoft Office 2
This course builds on skills developed in MS Office 1 & 2, developing proficiency in more advanced features of Microsoft Word and Microsoft Excel. Students will acquire the skills and knowledge aligned with applicable Microsoft certification exams, and they will also focus on improved keyboarding speed and accuracy.

This foundational course introduces students to essential office practices and administrative tasks in a professional office environment. Emphasis is placed on following protocols, front-line reception duties, handling mail, using office technology, and understanding professional expectations.

This course deepens students' knowledge of administrative practices and introduces more complex office tasks. Topics include professional communication and publications, file management, and business meetings. Emphasis is placed on task completion, multi-tasking, and maintaining accuracy under pressure.

Prerequisites: OFAD-0031 Office Procedures 1, OFAD-0032 Office Procedures 2
Building on the skills acquired in Office Procedures 1 and 2, this advanced course prepares students for administrative responsibilities by incorporating some client interactions and/or workplace simulations. Students will engage in managing projects, supervising workflow, and producing business documents. Emphasis is placed on adaptability and decision-making through efficient and ethical office management practices.

Prerequisties: Cumulative weighted grade point average (CWGPA) of 2.0 or greater
A work practicum placement consists of a 240 hour placement in business and industry. During this experience, the student is expected to perform tasks under direct or indirect supervision by the employer. Credit is given subject to the student submitting evidence that the work has been successfully completed. In addition, the student is required to submit a written report on the work practicum for approval by the designated faculty member.