Updates made to this page
- Friday, March 27 at 3:55 p.m.: Added Faculty Development Coaches' remote 'coffee time' information and Zoom links.
- Friday, March 27 at 12 p.m.: Added new Teaching Resource for week of March 23.
- Thursday, March 26 at 2:30 p.m.: Changed date of Rapid Clinic - Assessing Remotely
- Thursday, March 26 at 1:45 p.m.: Added new Teaching Resources for week of March 23.
- Wednesday, March 25 at 11:10 a.m.: Added two new Teaching Resources for week of March 23.
- Tuesday, March 24 at 11 a.m.: Added two new Teaching Resources for week of March 23.
- Monday, March 23 at 4:10 p.m.: Added Rapid Clinic Schedule for March 23-27
- Monday, March 23 at 3:09 p.m.: Amended answer to FAQ 'What services from the Library are available?'
- Monday, March 23 at 3 p.m.: Added to Teaching Resources for week of March 23.
- Saturday, March 21 at 11 p.m.: Reformatted page and added additional resources for faculty members.
- Friday, March 20 at 4 p.m.: Added 'Saving Files to Office 365' to Online Resources.
- Thursday, March 19 at 6 p.m.: Added FAQ about bookstore resources.
- Thursday, March 19 at 4:30 p.m.: Added instructions on how to access the new college Zoom account.
- Thursday, March 19 2: 00 p.m.: Added additional instructional support and resource documents/links. Added Well-being section.
- Wednesday, March 18 4:30 p.m.: Added additional instructional support and resource documents/links.
- Wednesday, March 18 7:49 a.m.: Added FAQs for grade submission deadlines and IT support. New Library capacity and other changes to service. New resources and contacts for topic-specific consultations.
- Tuesday, March 17 at 6:52 p.m.: Added CLI ’rapid clinics’ Workshop Schedule.
- Tuesday, March 17: Added additional support contacts and documentation/how-to links.
- Monday, March 16: Page published
Academic Continuity: Keep Teaching
This page is continually being updated as new resources and information are available. If you don't see the information you need or would like an individual consultation, please contact us at email@example.com, call 204.725.8700 ext. 7244 or toll-free at 1.833.500.0019.
As you work to pivot your classes to alternative methods, remember that the goal is to adapt your current plans and strategies to make the best of things in a difficult and unexpected situation.
Perfection is not expected - from faculty or from students. Be kind to yourself, and to your students. Remember that unanticipated issues will arise in your class, but you have a support network to rely on for help.
Use the college-approved forms of communicating with students. At this time this includes Moodle and/or ACC email. It will make your life easier, you will have appropriate records, students will watch for official communication from the ACC email system, and the potential for user error is low.
Resources for the week of March 23, 2020:
- Things You and Your Colleagues Can Do to Stay Connected
- That Discomfort You're Feeling is Grief - by Scott Berinato
- Self-Care - How to Protect Your Mental Health During Uncertain Times
- Rubrics for Rapid Assessment
- How to Create Open Book Exams
- Tech Support for Teaching Remotely
- How to Make Your Pivot to Remote Teaching Less Brutal
- Ten Ways to Keep Your Students Supported and Engaged During the
- How to Support a Student in Crisis
- How to Keep Calm and Keep Teaching
- Top Three Tips on Communicating with Your Students While Teaching Remotely
- What to Expect from Your Students When Transitioning to Remote Teaching
- Going Online in a Hurry: What to Do and Where to Start
Resources for the week of March 16, 2020
- Do This, Not That - Online Teaching
- Alternative Assessments
- Teaching Remotely
- Teaching and Learning Resources
- Accessing LinkedIn Learning
- Academic Integrity Online
Tools for teaching remotely
Chris Bell has created the following 10 documents for using Moodle, which he recommends using in the following order:
- Setting a Dashboard Image for Your Moodle Page
- Adding a File or Folder to a Moodle Page
- Adding a Label or Page to a Moodle Page
- Setting up and grading an Assignment Activity
- Using Poodll in an Assignment Activity for Video Submissions
- Formatting a Test by Importing into Moodle
- Setting up a Test in Moodle (Quiz Activity)
- Making a Book Resource in Moodle (collection of many pages in one place – with a menu of contents)
- Creating a Lesson Activity in Moodle (self-guided student activity)
- Administrative Functions for Instructors
Emergency Moodle Support for Faculty:
Emergency services are available through a new Moodle hotline for faculty or by email at firstname.lastname@example.org or 1-833-500-0019.
Emergency Moodle Support for Students:
Emergency services are available through a new Moodle hotline for students at 1.833.228.0002 (between 9 a.m. and 4 p.m.), or by email at email@example.com
Zoom can be used to meet with students, hold office hours, have meetings with colleagues, or to create videos that can be shared with students to watch on their own time.
The college has acquired an institutional license, which means increased allowable number of participants and the length of time than personal free licenses allow.
Instructions to get your Zoom account:
Creating and accessing a Zoom account
- Log in with your college username and password at our unique Zoom URL: https://assiniboine.zoom.us
- This will add you to the college account, and we will assign the necessary licenses to faculty and staff.
- If you have already signed up previously, you may be asked to move your login to our college corporate account. This will allow you to upgrade from the basic (free) license.
- If you have any questions regarding the use of Zoom, you can reach out to the CLI team via phone or email (204.725.8700 ext. 7244 or firstname.lastname@example.org).
- See here for more tips on how to use Zoom effectively.
Other Technology Tools
- Keep Teaching: Zoom for Instructors Webinar
- Association of College and University Educators Online Teaching Tool Kit
- Skype for Business Info Sheet
- Getting started with MS Teams
- Creating Course Completion Packet
- Teaching Remotely - Technology Supports
- Accessing Remote Desktop (RDS)
- Getting started with Google Drive
- Saving Files to Office 365
- Record a slideshow with narration
Caring for yourself and your students
The Faculty Development Coaches from CLI will be reaching out to faculty to offer support.
All programs have a dedicated Faculty Development Coach:
- School of Business
- School of Trades
- Adult Collegiate
- School of Agriculture and Environment
- School of Health and Human Services
- School of Nursing
Along with individual support, the Faculty Development Coaches will be hosting twice daily remote 'coffee times' for faculty, starting on March 30:
Employee Assistance Program support is also available. See the website for a list of services and supports: https://homewoodhealth.com/corporate
Resources for student wellbeing:
In addition to resources available to students through their Student Success Advisors, here are some resources for faculty if needed:
Sessions are being held in person at the Victoria East Campus as well as online via Zoom. All Zoom sessions will be saved and shared so they can be viewed later if you are unable to ‘e-attend’ in real-time.
For in-person sessions, please email email@example.com so that we can ensure that we can ensure that social distance is observed.
Schedule for the upcoming week:
|Tuesday, March 24||Moodle Open House||10 - 11 a.m.||Room 228|
|Wednesday, March 25||Moodle Open House||10 - 11 a.m.||Room 228|
Friday, March 27
|Assessing Remotely||12:30 - 1 p.m.||Zoom|
|Friday, March 27||Supporting students in a remote teaching environment||3 - 3:30 p.m.||Room 228
The CLI team and other volunteers from across the college are available to assist with rapidly adjusting your course to meet the current situation.
|Topic||Who to contact?||Contact Information|
|How do I set up a course in Moodle?||
Chris Bell, CLI
204.725.8700 ext. 7231
|How do I get help adapting my old assessments?||Lynn Cliplef||204.725.8700 ext. 7214
|How do I get help with Office 365?||Valerie McInnes||204.725.8700 ext. 6596
|How do I get help with Google Classroom?||Erin Coxfirstname.lastname@example.org|
|How can I set up my course to maintain academic integrity?||CLI or Library||204.725.8700 ext. 7214
|Can I get help to get started with Zoom or Skype?||CLI||204.725.8700 ext. 7244
|Can I get help to get started with MS Teams?||
|Can I get help self-grading tests in Moodle?||
|Can I get help getting started in Google Drive?||Brian Coxemail@example.com|
|I'm having computer problems. Who do I call?||IT Services - please see the FAQ below for full support details and the help desk web portal.||
|Where can I access a laptop to use?||Please contact IT Services.||
|I'm worried about a student. Who do I call?||Contact your Chair about academic or discipline concerns. Contact your Student Success Advisor about other concerns.||Not sure? Ask your school office for advice.|
|How do I set up a conference call with a group of people?||Contact your school admin team for help. Zoom can also be used for group meetings.||How to set-up and use Zoom instructions follow further down on this page.|
Other questions? Contact firstname.lastname@example.org or call 204.725.8700 ext. 7244
How ready are students for distance education?
Last fall, we asked all new students some new questions on the incoming student survey on technology access. Here are the results:
Do you have a Smartphone (iPhone, Galaxy, etc.)? 98.21% (n=384)
Do you have access to a computer at home? 86.41% (n=337)
Do you have a high-speed Internet connection at home? 91.28% (n=356)
Do you have a portable computer, such as a laptop or a tablet, that you could bring to campus to use for school work if you needed to? 78.21% (n=305)
How do I pivot to distance teaching?
There are some main starting points. Here we have adapted some great advice from colleagues at the University of Indiana:
Communicate with your students right away:
Even if you don't have a plan in place yet, communicate with your students as soon as possible, informing them that changes are coming and what your expectations are for checking email or Moodle, or whatever system you use, so you can get them more details soon.
Consider realistic goals for continuing instruction:
What do you think you can realistically accomplish during this time period? How can you modify and strip down to the essentials of your original course plan? Can you finish ahead of schedule, given the stresses of our emergency?
Review your course schedule to determine priorities:
Identify your priorities during the disruption—providing lectures, structuring new opportunities for discussion or group work, collecting assignments, etc. What can or must be done online? Give yourself a little flexibility in your schedule, just in case the situation takes longer to resolve than you think.
Review your course outline and teaching plan for points that must change:
What will have to temporarily change (policies, due dates, assignments, etc.)? Since students will also be thrown off by the changes, they will appreciate details whenever you can provide them.
Pick tools and approaches familiar to you and your students:
Try to rely on tools and workflows that are familiar to you and your students, and roll out new tools only when absolutely necessary. A crisis may be already taxing everyone's mental and emotional energy; introducing a lot of new tools and approaches may leave even less energy and attention for learning. Use email if that’s what you can do. Nothing wrong with that.
Identify your new expectations for students:
You will have to reconsider some of your expectations for students, including participation, communication, and deadlines. As you think through those changes, keep in mind the impact this situation may have on students' ability to meet those expectations, including illness or needing to care for family members. Be ready to handle requests for extensions or accommodations equitably.
Create a more detailed communications plan:
Once you have more details about changes in the class, communicate them to students, along with more information about how they can contact you (email, online office hours, etc.). A useful communication plan also lets students know how soon they can expect a reply. They will have many questions, so try to figure out how you want to manage that.
Don’t hold back on asking questions or getting help:
CLI is putting together a schedule of targeted support services, clinics and producing job aids. Contact them by email CLI@assinboine.net
Where can I get resources or help to pivot to our contingency plan for teaching?
CLI has put together a schedule of targeted support services, clinics and producing job aids.
|Current Practice||Remote Options||Ready?|
|Group Projects & Cooperative Learning||
|Tests & Quizzes||
|Assignments and Feedback||
What happens to instructor evaluations for this term, given the disruption?
We are not in a normal term, or normal conditions. We will take the global crisis context into consideration when interpreting the results of any online surveys. No in-person surveys will be used.
Are we in a position to help facilitate large numbers of courses onto Moodle as part of pandemic planning and response?
The technology is able to support this pivot. We will be working with our service providers to ensure service.
On the people side of change, CLI is preparing various strategies to be supportive.
Connections have been built into all ACC digital tools on the Moodle menu bar (Webmail, MyACC, Office 365, Library, and LinkedIn Learning).
How do I reduce academic misconduct such as cheating, collusion, and plagiarism during this pivot?
What services from the Learning Curve are available?
Learning Curve services will prioritize support for accommodated students.
Learning support services will be available in a distance format:
One-on-one interactions with students will be facilitated through Skype for Business. This allows desktop sharing, is easily accessible to all students through their Microsoft Office 365 account, and will work on a variety of operating systems and devices (including phones).
Group sessions can be facilitated through Zoom, or any other classroom delivery tool selected by the College. It is important that the Learning Curve utilizes the same platform that the rest of the College uses, so that students aren’t required to utilize a variety of specialized software.
Microsoft Outlook and Acuity will continue to be utilized to manage calendars and appointments for Learning Curve staff. These links are already built into Moodle.
Online group or individual distance peer tutoring will be actively explored. If you have questions please contact the Learning Curve.
What services from the Testing Centre are available?
Please contact the Test Centre staff at email@example.com to check for availability.
What services from the Library are available?
Assiniboine Community College will close its Library at the Victoria Avenue East Campus at the end of Tuesday, March 24 at 4 p.m. The Library will remain closed until further notice.
In select cases, books may be borrowed from the Library by appointment; however, shipping of library materials is still available to students. For further information, please contact the Library’s Virtual Help Desk via email firstname.lastname@example.org.
Students will still be able to access online Library resources such as program-specific Library Guides and request assistance via the Library’s Virtual Help Desk.
- APA reference online assistance: https://assiniboine.libwizard.com/f/apa-help
- Research assistance online: https://assiniboine.libwizard.com/f/research-help
For further information, please contact the Library at email@example.com
What services from the Disability and Accommodation Services are available?
Student Accessibility Coordinator
Call: 204.725.8700 ext. 6052
- Lynn is staying connected to current and future students by phone, email or Skype/Zoom meeting
- Lynn is in contact with Student Success Advisors, faculty and staff by phone, email or Skype/Zoom meeting
- Required documents and forms can be scanned and emailed, or faxed, to the Lynn or your student success advisor
- Accessibility and disability services will work in collaboration with the Learning Curve and Test Center to continue providing supports to ADS students
- One-on-one interactions with students will be facilitated through Skype for Business or Zoom. This allows desktop sharing, and is easily accessible to all students through their Microsoft Office 365 account.
- Microsoft Outlook will continue to be utilized to manage calendars and appointments for the Coordinator and advisors indicating the type of appointment (Skype, Zoom, phone, in person)
- Advisors will provide ADS services through Skype, Zoom, phone, email or in person
What services from the Student Success Advisors are available?
Advisors are experienced with Zoom and will be able to provide services through Skype/Zoom, phone, or email.
Advisors are working with their academic areas to proactively plan their services given the environment. Let your Dean, Chair, or SSA know if something is on your mind.
Advisors are working on reaching out to all current students to provide support and connection to resources.
What services from the Registrar’s Office can are available?
Full services continue to be available.
The Registrar’s Office is promoting a variety of online services.
Online access to services through MyACC
Financial aid and awards advising will be available by distance
Phone in or email rather than come to campus:
firstname.lastname@example.org for program application-related questions
email@example.com for registration-related questions
A number of large events have been cancelled due to public health considerations.
Is the college Print Shop available to me as a resource?
Please reach out via email or phone:
To reach Callie, email firstname.lastname@example.org or call ext 7230.
To reach Stacy, email email@example.com or call ext 7229.
Please keep in mind that the Print Shop may receive a larger than usual number of print jobs during this time. If you are able to print your job on your internal/office printer in a reasonable time period, please consider doing so before submitting a print request to the Print Shop.
Can the remote desktop handle employees and students in high volumes?
IT has already done some work to expand the capacity. Having said that, there can be benefits to providing information by email or through Moodle.
How do I use remote desktop to access my college files?
Depending on the device and browser you use, there are different instructions:
I need help with my computer. What Information Technology Services are available?
In response to the COVID-19 pandemic and the shift from face-to-face to alternative formats of course delivery, the college’s Information Technology Services (ITS) department is outlining tools to support students and staff. The ITS department can be reached for support in a variety of ways during this time.
Through the online portal: The primary means of receiving support will be via the ITS Support Portal, found here at https://itservicedesk.assiniboine.net. From this website, you can view ‘how to guides’ and submit service tickets if the guides do not answer your questions. If you do need to submit a service ticket to receive help from an ITS staff member, you simply click the blue button labelled “Open a New Ticket” and sign in with your college network account. This portal also includes an overview of system status, which can be helpful to determine if there are temporary issue on the college’s end that are being fixed.
By E-mail: We can also be reached via email ITServiceDesk@Assiniboine.net.
By Phone: Call 204.725.8700 ext 6765 or toll-free (inside Canada) at 1.800.862.6307 ext 6765
In Person: During the time period where face-to-face classes are suspended, we will be providing support through the portal, email, and phone.
Hours of Operation
The ITS department currently provides support during the hours of 8 a.m. to 5 p.m., Monday through Friday. Help tickets though the online portal, emails, and voicemail messages received after 5 p.m. will be addressed during the next business day.
When do final grades need to be in?
We have not changed the grades due date as we expect courses to run on time; however, earlier submissions are encouraged. You are able to enter grades whenever you deem the student complete, on or before the original end date of the course. Your class list in MyACC provides you with the original end date.
Is the bookstore still available as a resource?
The bookstore is dedicated to helping faculty and students as they navigate the current situation. The bookstore is offering free shipping on online orders so that students can order materials without coming to the store. Visit the bookstore website.
Staff may continue to order course books. The bookstore asks that you send in a listing of which courses (department – course – section) you need and they will work with each of you to ensure the proper book and materials are ordered and can arrive in time. As books arrive, we will ship to students with free shipping.
For winter term rentals, the due date of May 1, 2020 still stands, but the grace period has been extended 15 days past the due date to avoid auto non-return charges. Rented books can be returned in store or mailed to the store. The bookstore is working on a solution that will account for social distancing, and you can find an update here when that happens.
If you have any questions, please contact the bookstore at firstname.lastname@example.org or call 204.725.8700 ext. 6780.