Communications - SCA

Course Number
COMM-0419

As a Supportive Care Assistant, you will demonstrate inclusive practice skills when interacting with clients, families, and other interprofessional team members. This will involve respecting the clients' beliefs, values, and rights while responding to situations with honesty, humility, and integrity. You will also begin to understand the importance of communication and relaying information appropriately. This module provides the background information, skills, and effective communication techniques to provide inclusive client-centred support. You will learn about the importance of clear, respectful communication, including the client, family, and interprofessional team members. You will reflect on your own attitudes, beliefs, skills, knowledge, and actions and understand the impact of the assistance you provide in this role.