Comms and Relational Skills

Essential to the successful supply chain professional are the competencies of listening skills, spoken and written communication, persuasiveness and the ability to explain complex issues up and down the organization and around the supply chain. Another critical ability is building effective inter-organizational supply chain relationships. This workshop covers how to create and deliver strong presentations and how to be professional in your spoken communications by looks at steak, sizzle and style. Non-verbal communications such as appearance and body language are also explored. The workshop offers guidance on producing clear, concise and compelling reports and written communication, and examines do's and don'ts in electronic communication today.